Privacy Policy

https://www.zoonie.store/ website is owned by Zoonie, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by https://www.zoonie.store/, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using https://www.zoonie.store/ website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the https://www.zoonie.store/, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Phone number, Email, Shipping Address, etc.) during order placement to be able to fulfill the order.

All payments are securely processed through Razorpay, our payment gateway partner. We do not store your card or bank details on our website.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via hello@zoonie.store.

We use your information only to:

• Process and deliver your orders

• Send you order and shipping updates

• Contact you if there is an issue with your order

• (If you’ve opted in) share updates, new collections, or special offers by email or SMS

We will never sell or share your personal information with third parties for marketing purposes.

Your rights:

As a customer, you have the right to:

• Request access to the personal information we hold about you

• Ask for corrections to inaccurate information

• Request that we delete your personal data (except where required for legal or order-fulfillment reasons)

To exercise these rights, simply contact us at hello@zoonie.store.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

We take reasonable steps to keep your personal data safe and secure. Payment information is handled directly by Razorpay and is protected under their security standards. While we do our best to protect your information, please note that no method of transmission over the internet can be guaranteed as 100% secure.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to hello@zoonie.store.